How much is shipping?
Our shipping costs are tiered and depend on the value of your order.
$100 - $300: $25 Shipping
$300 - $500: $35 Shipping
$500 - $1000: $45 Shipping
$1000+: Free Shipping
Free Local Delivery for the Northern Rivers Region
Do you have a minimum order value?
Yes, for wholesale orders our minimum order value is $100.
We also have minimum carton buys - you will see reflected in the product options.
What are your payment terms?
All accounts are on pre-payment terms at time of order.
Orders are dispatched within three business days of receiving payment.
Do you accept returns?
Please order thoughtfully. The products that you purchase from us are not refundable, unless faulty. We do not credit or replace any unused stock.
Do your products expire?
Yes we have a 12 month used by date on our products.
How should I store your products?
Products keep well at room temp - no need to refrigerate.
What are your terms of resale?
Our products must be sold at our recommended retail price. If you wish to add our products to your online store, you must not bid on sales terms “Flora Foods” or “crum." or "m*lk” alone or in combination with any other term including “shop”, “buy”, “XX” or “XXX”.
By adding our products to your online store, you will be deemed to have agreed to these terms.
Are your teas gluten free or safe for coeliacs?
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Can I use paid advertising on your products?
Yes, but you must not bid on sales terms “Flora Foods” or “crum." or "m*lk” alone or in combination with any other term including “shop”, “buy”, “XX” or “XXX”.
Can't find what you're looking for?
ESend us an email and our Customer Service team will get back to you as soon as possible.
Please email us at hello@florafoods.love