Refund policy

My products arrived damaged/faulty, what do I do?

Please email us ASAP (within 7 days) to hello@florafoods.love and we will arrange a
replacement for you. Please note we may request a photograph – please don’t dispose of your damaged products until you have been in touch with us.

My order is incomplete/I didn’t order this!

Oh no! We will sort it out for you. If for any reason there is an issue with your order
(incomplete or incorrect), please email hello@florafoods.love as soon as possible.